Amisha Rittner Anak Tedi
Listening: The receiving, retaining and processing of information or ideasThis skill is all about being able to effectively receive information - whether it comes from customers, colleagues or stakeholders.Initially, the skill steps concentrate on being able to listen effectively to others - including remembering short instructions, understanding why others are communicating and recording important information.
Issued on
May 24, 2025
Expires on
Does not expire